Jelievo believes betting is entertainment, not a source of income. Use our responsible gaming tools to protect yourself and your family.
Use these tools anytime to stay in control of your betting experience at jelievo.
Set a daily, weekly, or monthly cap on how much you can deposit. Once set, increasing your limit isn't instant — a 24-hour cooldown applies. Lowering it, however, takes effect immediately.
Set the maximum amount you can place on any single bet. This helps curb the urge to make large impulsive wagers. You can change it anytime from your account settings.
Set a Cooling-Off Period ranging from 1 day to 6 weeks. Your account stays active during this time, but placing bets won't be possible. Take a break whenever you need and come back with a fresh head.
You can exclude yourself from jelievo for anywhere from 6 months to permanently. Once self-exclusion is active, logging in will not be possible. Contact support and it can be set up in as little as 5 minutes.
A pop-up notification will appear every 30, 60, or 90 minutes reminding you how long you've been playing. This helps you stay aware of the time and take a break when needed.
If you feel you're losing control over your betting, our trained support team is ready to help. Reach out via chat anytime — your privacy is fully protected.
Activate any responsible gaming tool in just a few simple steps.
Log in to jelievo.biz with your mobile number and password.
Click your name or avatar in the top right corner to open the profile menu.
Go to the Responsible Gaming section from the menu.
Select what you need — a limit, Cooling-Off, or Self-Exclusion — and save it.
Most tools activate as soon as you save them. Increasing a limit has a 24-hour delay.
If you run into any trouble setting up these tools, reach out to our support team via Live Chat — they're available around the clock and will help you right away.
Think about what weekly budget works for you. Move the slider to get an idea.
Remember — these figures are for planning purposes only. Only bet what you can afford to lose.
Knowing yourself is the first step toward responsible gambling. Take a look at the list below and see if any of these apply to you. If two or more do, it may be time to take a step back.
You've identified some warning signs. This isn't weakness — it's self-awareness. Our support team is ready to help. Start a Live Chat today or activate Self-Exclusion.
Jelievo always recommends following these principles.
Only bet money you can afford to lose without it affecting your daily life. Never bet with borrowed money or funds from your savings.
There's no guaranteed win on any bet. Steer clear of the mindset that says "this time I'm sure to win." Statistics and analysis can inform your decisions, but they can never guarantee an outcome.
Don't play for long stretches without a break. Step away for at least 10 minutes every hour. jelievo's Reality Check feature will remind you when it's time.
If betting has become your only form of entertainment, that's a warning sign. Spend time with family, friends, and other interests — betting should be just one small part of your life, not all of it.
Learn more about why this matters so deeply to us.
At jelievo, we always say — betting is entertainment, not an investment. There's a world of difference between placing a bet to add a little excitement while watching a cricket match and betting your household money convinced you'll "win it all back." Responsible gaming is about understanding that difference — and respecting it.
Online betting is growing rapidly in Bangladesh, especially during cricket season. With that growth, however, it has become a source of problems for some people. As a responsible platform, jelievo is committed to ensuring that no member ever faces financial or emotional hardship because of betting.
Problem gambling is a health issue, not a sign of weakness. It can affect anyone — no matter how smart or hardworking they are. Seeking help takes courage.
Under our responsible gaming program, each member's betting patterns are monitored. If anything unusual is detected — such as a sudden spike in bets, late-night sessions, or large wagers after losses — our team will reach out to that member directly and offer support.
Using responsible gaming tools doesn't mean you're quitting betting. It means you're staying in control. Setting deposit limits, keeping Reality Check on, or taking an occasional cooling-off period — these are the habits of a smart bettor.
Jelievo's policy is clear: when a member requests Self-Exclusion, we action it immediately — no questions asked. While the exclusion is active, no marketing messages or offers will be sent to encourage a return. Self-Exclusion means we fully respect your decision.
If a family member believes their loved one is struggling with betting, they are welcome to contact us as well. We can review an account and take the necessary steps based on a third-party request.
Remember — jelievo is more than just a betting platform. We are part of the community of bettors across Bangladesh, and the well-being of every member in that community matters to us more than business. That's why responsible gambling is something we never compromise on.
How each tool works and when to use it.
Decide in advance how much you'll deposit each month.
Daily, weekly, and monthly limits can each be set independently.
Lowering a limit takes effect immediately; increasing one requires a 24-hour waiting period.
Deposits are automatically blocked once your limit is reached.
The most effective tool for taking a temporary break.
Choose from 1 day, 3 days, 1 week, 2 weeks, or 6 weeks.
During this period, you can view your account but cannot place bets.
Your account returns to normal automatically once the period ends.
The strongest step you can take for a long-term break.
Choose from 6 months, 1 year, 2 years, or permanently.
Once active, login is completely blocked. No promotional messages will be sent.
After the period ends, a 7-day cooldown applies before you can return.
The most frequently asked questions about customer service and platform trustworthiness.
Join jelievo today for a fun betting experience. All responsible gaming tools are completely free to use.